Who is responsible for your information
Pitbuild Ltd, trading as ElectroWood, of 47 Bridport Avenue, Romford, Essex RM7 9HL, United Kingdom, is the data controller for personal information collected through this website.
Contact: electrowooduk@gmail.com
What we collect and why
| Information | When collected | Purpose | Lawful basis |
|---|---|---|---|
| Name, email address, phone number and project information | When somebody emails, phones, or contacts us through WhatsApp or Viber. | Responding to enquiries and preparing quotations. | Legitimate interests and steps towards a contract. |
| Photographs, room or space dimensions and delivery address | During a commission. | Designing, producing and delivering the commissioned piece. | Performance of a contract. |
| Email address for ElectroWood Journal | Only when someone actively requests to subscribe. | Occasional ElectroWood updates. | Consent, which can be withdrawn. |
| Order, quotation and payment records | When a quotation or order is created. | Accounting and tax requirements. | Legal obligation. |
We do not buy contact lists, we do not sell or rent your information, and we do not use it for automated decision-making or profiling.
Who else sees it
- Email and messaging providers — Google/Gmail, WhatsApp and Viber as applicable.
- Website host — Vercel.
- Delivery, packaging and export agents where required to fulfil an order.
- Our accountant and, where required, HMRC.
Some service providers may process data outside the UK. Appropriate international-transfer safeguards are used where applicable.
Retention
- Enquiries that do not lead to a commission
- 12 months
- Commission, order and accounting records
- 6 years after the end of the relevant tax year
- Newsletter addresses
- Until unsubscribe or consent withdrawal
Your rights
You can request access, correction, deletion where applicable, objection or restriction where applicable, and withdrawal of consent.
Send requests to electrowooduk@gmail.com. Requests are normally answered within one month.
You also have the right to complain to the UK Information Commissioner's Office.
Cookies and tracking
This website does not set non-essential tracking cookies and does not use visitor analytics. Our web host may process standard server information, including IP addresses, for security, reliability and operation of the website. If you follow a link to services such as Facebook, WhatsApp or Viber, those services operate under their own privacy and cookie policies.